Careers

Key Responsibilities:

• Customer Interaction: Answer inbound calls and respond to customer inquiries regarding foundation repair services, appointments, and general information.
• Appointment Scheduling: Schedule service appointments, ensuring accurate and timely coordination between clients and field technicians.
• Documentation: Maintain accurate records of customer interactions, service requests, and feedback using our CRM system.
• Team Collaboration: Work closely with the service and sales teams to ensure seamless communication and service delivery.
• Customer Follow-Up: Follow up with customers as needed to ensure satisfaction and gather feedback on service experiences.

Qualifications:

• Experience: Previous experience in a call center or customer service role is preferred but not required.
• Communication Skills: Excellent verbal communication skills with a friendly and professional phone demeanor.
• Problem-Solving: Strong problem-solving abilities with a focus on resolving issues effectively and efficiently.
• Organizational Skills: Ability to manage multiple tasks simultaneously and maintain accurate records.
• Technical Skills: Proficiency in using computer systems and CRM software.
• Team Player: Ability to work collaboratively with a team while also being self-motivated and capable of working independently.
• Adaptability: Willingness to adapt to new procedures and handle a variety of customer interactions.

What We Offer:

• Competitive salary and performance-based incentives
• Comprehensive training and development programs
• Opportunities for career growth and advancement
• Supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holiday pay

Key Responsibilities:

• Lead and supervise a team in the installation of helical piles and polyurethane injection systems.
• Ensure the successful completion of projects by effectively managing resources, time, and personnel.
• Maintain clear and proactive communication with homeowners, clients, and project stakeholders to ensure satisfaction and address any concerns.
• Coordinate with the Commercial Division Manager and Production Manager to implement any necessary changes or adjustments to project plans.
• Uphold safety standards and enforce compliance with all safety protocols on the job site.
• Provide hands-on support and guidance to crew members, ensuring high-quality workmanship.
• Monitor project progress, troubleshoot issues, and make real-time decisions to keep projects on track.
• Cross-train with both helical pile and polyurethane injection crews to provide leadership and support across different project types.

Qualifications:

• Experience in foundation repair, construction, or a related field, with a strong understanding of helical pile installation and polyurethane injection processes is a plus.
• Leadership skills with the ability to manage and motivate a team effectively.
• Excellent problem-solving abilities and a proactive approach to addressing challenges on-site.
• Strong communication skills, with the ability to interact professionally with clients, crew members, and management.
• Commitment to safety, quality, and customer satisfaction.
• Valid driver’s license and reliable transportation.

Key Responsibilities:

• Assist in the preparation and execution of foundation repair projects
• Operate and maintain various tools and equipment
• Install foundation piers, supports, and other stabilization materials
• Mix and pour concrete or other materials as required
• Follow safety protocols and maintain a clean worksite
• Work as part of a team to complete projects on time and within budget

Qualifications:

• Have a resident alien green card and sign an I-9 form.
• Be on time, and be able to adhere to a dress code.
• Willingness to be a team player and have a flexible schedule
• Possess a strong work ethic and willingness to learn
• This is manual labor with long hours, must be willing to work until the job is completed